Success Stories | Community Support Services

Each client at Community Support Services has their own unique journey to overcome their mental health challenges. We feel fortunate to share some of these success stories with you!

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Head and shoulders photo of Jay Robinson in an orange sweatshirt and backwards black baseball hat

New coping skills help client move toward recovery

The path that led Jay Robinson to CSS was littered with childhood trauma, abuse, heartbreak, drug use, prison and homelessness. And anger – lots of anger. Jay consistently responded to situations…

A person in an apron uses tongs to pick up a small pastry while holding a pastry box in the other hand.

Success through employment

For years, Phyllis expected every job she had to end in failure. Her extreme anxiety created challenges when uncontrollable situations arose at her job. Time after time, she found herself without…

Amazon 'Fulfillment' Job Has Double Meaning For Client

In early 2020, Supported Employment client Heidi Hanes had job offers from various employers in the community, including positions at the Akron Zoo and Canal Park (home to the Akron RubberDucks…

Motivated to Move On

Community Support Services’ Supported Employment client Brad Rankin is a prime example of what someone can achieve with hard work and a positive attitude. The employment department always…

Going Above and Beyond

Robert Anderson was once barely managing to keep afloat, working various jobs, including porter and car detailer for Enterprise Car Rental, and a bell ringer for the Salvation Army. He was…

A Long Journey

When asked to describe himself, Kevin immediately said adventurous. He offered, “I’m so adventurous, I scare myself at times. I can't stay in one spot, and I have to keep moving!” Kevin also…

Hard Work Pays Off

Longtime CSS client Ed Trimble has been receiving services from the agency since he was 18 years old. He has been through Supported Employment several times in the past decade. The year 2020 may…

Help on the Road to Recovery

When James W. first came to the Homeless Outreach Center, he was in need of mental health and primary care services. CSS’ professional staff also helped James secure his identification documents (ID…