The Intake Process

We are here to help.

Most initial appointments for services begin at Adult Mental Health Admissions. Adult Mental Health Admissions is located at Portage Path Behavioral Health. There are clinical intake workers from Portage Path Behavioral Health and Community Support Services. In many ways, your first visit at Adult Mental Health Admissions will be similar to other medical appointments. The first appointment will probably take about 75 minutes.

Please bring the following items to your initial appointment.

  • Driver’s license or state identification card
  • Your Medicaid, Medicare, or other insurance cards
  • A list of all medications you are currently taking
  • If you have received any mental health services in the past, bring the name and contact information
  • Your personal information (address, phone number, Social Security number)

If you don’t have the information listed above, please don’t let this stop you from attending the first appointment. We will help you obtain what is needed.

During your intake appointment

Your appointment with the intake clinician will take place in a private office. The intake clinician will ask you questions about why you have come in for services. He or she will ask you to talk about any symptoms you have experienced (mood swings, difficulty sleeping, feeling sad, etc.) The intake clinician will also ask you what your goals are for treatment. Treatment goals are different for everyone. We will work together to determine what these goals are for you.

After your intake appointment

When the intake appointment is completed, the intake clinician will connect you with Portage Path Behavioral Health, Community Support Services, or another agency based on your specific treatment needs.

If you are referred to Community Support Services, you will leave the intake appointment with scheduled appointments at Community Support Services with the following:

Assessment Specialist

This appointment is generally scheduled within 3 business days of your intake. This appointment helps us to gain a better understanding of your specific needs. You will leave this appointment with a name of your case manager. When possible, we try to have the case manager meet you during this appointment. At the end of this appointment, you will develop a treatment plan to help guide your services.


The appointment with a nurse is generally scheduled within one week of your intake. During the nursing appointment, a health assessment is completed as your physical health is also important to us. If needed, our nurse will connect you to Primary Care Services.


The appointment with the psychiatrist is generally scheduled within one month of your intake. When needed, it is possible for us to arrange for earlier appointments. During this appointment, the psychiatrist will review your symptoms, discuss previous treatment, explore your specific needs from treatment, and discuss treatment options.

If for any reason you need to reschedule one of these appointments, please call 330-253-9388.

If transportation is a barrier to attending any of these appointments, please let us know this information and we will try to assist you.