COVID-19 Updates

Community Support Services wants to help you be as informed as possible regarding COVID-19 (coronavirus). We will share information and links on this page. Please check back often for the latest updates to CSS's services and resources to keep you safe.

Clients and family members with questions can call our CSS coronavirus ask-a-nurse hotline at 330-996-9143.

Tele-Health Services Available for CSS Clients

CSS is offering “telehealth” access for many of our services, including psychiatry, primary care, counseling, assessment, and case management.  It is confidential, convenient, and most importantly, helps keep clients and providers safe. To schedule an appointment, call the intake line at 330-996-9130.

Case Management Services Continue

Case management staff will be contacting clients, by phone, at least once per week as a check on the clients' physical and mental health as well as to determine any emergent needs (i.e. food, medication).

Safety Precautions for In-Person Appointments

All individuals who attend scheduled face-to-face appointments are encouraged to continue to take precautionary actions.  If a client has a cough, fever, or feels sick, we ask the client to stay home.

Other Resources & Information on COVID-19

  • The Center for Disease Control (CDC) offers recommendations on how to protect yourself from coronavirus.
  • The U.S. Surgeon General shows how to make your own face covering. Watch here.
  • The Ohio Department of Health has a very informative Coronavirus update page. You can keep informed here
  • Summit County Health District is sharing the CDC page on COVID-19 symptoms and how to self-test. Read about it here
  • The National Network to Eliminate Disparities in Behavioral Health (NNED) seeks to reduce the anxiety and mental health stressors associated with COVID-19 and expand the capacities of local healthcare systems to care for diverse populations. 
  • Ohio's Medical Director issued this Stay at Home Order on Sunday, March 22, 2020.
  • The World Health Organization is offering these tips on mental health during the COVID-19 outbreak.
  • The Center for Disease Control (CDC) offers these recommendations on how to protect yourself from coronavirus. 
  • Here's a link to information on managing your stress level and maintaining your mental health. (click here)
  • Dr. Asaf Bitton, MD, MPH (physician and public health leader from the Harvard School of Public Health) shared this information about what we can all be doing during these difficult times. Read his comments here.
  • Akron METRO has reduced its run service. Read more here.
  • "6 Ways Having a Mental Illness Has (Surprisingly) Helped Me During the COVID-19 Outbreak." Read this informative and light-hearted article here
  • Many of our clients rely on the social interaction that they get in 12-step meetings. During these times of physical distancing, they need to find other ways to get the fellowship they need to maintain their sobriety. Here are some suggestions from SAMHSA.
  • Here's the City of Akron's COVID-19 update page.